Technology
APS and CID provide the level of technology which your organisation requires. Our experience shows that there is no single technology solution which covers all requirements. Therefore FrontWorks has created a single solution which runs on different platforms suited to the size and complexity of all organisations. FrontWorks technology covers the full business and expense range i.e. basic Windows environment running 15 telephone lines through to huge RS6000 boxes running upto 480 telephone lines per box. We can match your need.
FrontWorks delivers three distinct solutions:
Microsoft Based Platform
- Hardware Platform
Standard PC Desktop
Standard NT Server
- Operating Systems
Windows 2000
NT
- Programming Languages
Active Server Pages
Visual Basic
C++
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IBM Based Platform
- Programming Languages
Java (J2EE)
- Voice Platform
WebSphere Voice Response (Direct Talk)
DTXA Cards
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Hybrid Solution
- The Microsoft and IBM solution can also be mixed and matched. For example WebSphere Voice Response can operate in the Windows environment using Dialogic cards.
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