Communication and Integration Experts
FrontWorks, the integration and communication experts. We build, implement and support voice and data software on which many blue chips rely for mission critical delivery services. From complex call centers to emergency notification products FrontWorks stands up to today's communications challenge.
Since it's formation FrontWorks has grown from a consultancy group focusing on enterprise level call centers into an organization with significant Blue Chip contracts offering consultancy and products globally. We supply our services from South Africa to the USA. Currently we have presences in the UK (Edinburgh and Glasgow) and the East and West coasts of the USA.
Our extensive experience in extremely complex environments enables us to bring successful business and technical understanding to the most challenging of applications. From Mainframes to Pocket PC's, Assembler to J2EE we have the scars to prove it.
- APS2 is a web-based automated emergency notification solution that compliments and adds value to your present business continuity strategies allowing you to contact recipients en mass via a variety of different communication channels at the same time on a global basis. Replacing manual call cascade processes (or working in tandem) APS significantly reduces business resumption times through quick, consistent and reliable messaging to your staff, vendors, customers and media.
- Critical Information Delivery provides your clients with crucial data at the point of critical importance. Stocks, Fraud, Bad News, Good News, Latest Sports Info, and the list goes on.
- Do you need TCS, CallFlow, DVB, MDp expertise? FrontWorks provides knowledge and support of the ECC suite of software.
- FrontWorks specialises in a number of Voice Response and Speech Recognition applications including Voice XML.