ERC has been designed to provide you with the ability to understand,
manage and provide targeted resources for your emergency situations.
ERC was created at the request of our valued customers
(references can be supplied). The design is based on the input from a
number of organisations that have hard-bitten knowledge of dealing with
It is a multi-channel application (both web and telephone)
which registers, maintains relationships and provides current
Units of Water
The ERC administration function enables response personnel
to predefine their emergency response logistics e.g. the Region,
associated Rest and Recuperation Centres, units of water, evacuee
capacity, numbers of beds and so on. Each logistic is assigned a
category number. This information is available over secured internet
communications and telephone lines.
In the event of a disaster on-site response personnel can
input numbers of categories and the associated details at each rest
centre. In the event that it is impossible to enter information over
the web, then this information can be input using the telephone. By
identifying the region, rest centre and response staff member generic
numbers can be input e.g. category 1 has 18 units. In this way
information can be entered using the web and DTMF tones.
In an emergency it is not always guaranteed that
communications are available.
The information entered at the individual rest centre or
rapidly established evacuation reception point is also available at any
command centre that has the appropriate security clearances. This
ensures that a command centre can be in full charge of the situation
and manage respite resources with the best possible information. In the
same way information can be retrieved using the web or over the